FAQs
Where do you ship?
We currently ship within the United States only. Standard shipping on jewelry orders is free, with no minimum order.
When will my order arrive?
Processing and delivery depend on the product, fulfillment partner, carrier, and destination. Please refer to any estimate provided for your order. Contact contact.cavrett@gmail.com if you need help with a delivery estimate.
How do I track my order?
When tracking is available, use the link in your shipping confirmation email. See our order tracking help page if you cannot find it.
What is your return policy?
We accept eligible return requests within 30 days of delivery. For change-of-mind returns, jewelry must be unworn, unused, in its original condition and packaging, with proof of purchase. Contact us before sending anything back. Read the full Return & Refund Policy for eligibility, shipping costs, exclusions, and refund details.
Is every item solid gold or suitable for sensitive skin?
No. Materials and finishes vary by item. Gold-tone describes appearance, not solid-gold content. Do not assume a piece is solid gold, waterproof, tarnish-proof, or suitable for a metal allergy unless its specific materials and suitability have been confirmed.
How do I choose a ring or bracelet?
Check the exact size, finish, and style selected before adding to cart. A listing may offer individual pieces and sets as different options; only the option you select is included.
How can I contact CAVRETT?
Email contact.cavrett@gmail.com with your order number and question. Please do not send payment-card information by email.